Combining Marketing Strategy Of Word Of Mouth And Mix: The Existence Of Home Businesses Kembang Rose

Main Article Content

May Shinta Retnowati

Abstract

A home-based business (Home Industry) is a type of enterprise that operates mainly from home, often started with limited capital and offering time flexibility as well as lower operational costs, covering various sectors such as culinary, digital services, crafts, and online trade, making it a popular solution for SMEs to add income or become a primary source of income. The home Industry rose flower industry is a local product that has become an icon of a certain area. This product has its own appeal, such as uniqueness linked to the area and a marker for those who have visited that region. In order for the product to be known, there is an important role for strategies in introducing the product. The purpose of this research is to present strategies that are commonly used. This study uses qualitative research by conducting interviews and questionnaires with an in-depth Likert scale, and the analysis used is descriptive statistics. The results of this study indicate that WOM strategies and the marketing mix serve as a combination in carrying out marketing strategies so that products can be recognized by a wide range of audiences. This research has proven that this combination successfully makes the product widely known (brand awareness). Future research may test the combination of WOM and the marketing mix that shows the right and effective measures in driving the audience to the purchase decision stage (conversion) or even brand loyalty.

Article Details

How to Cite
Retnowati, M. S. (2026). Combining Marketing Strategy Of Word Of Mouth And Mix: The Existence Of Home Businesses Kembang Rose . Benefits: Journal of Economics and Tourism , 3(1), 90–107. https://doi.org/10.69836/benefits-jeti.v3i1.742
Section
Section Policy

References

Ani. (2025). Interview.

Artanti, A., & Adinugraha, H. H. (2020). Strategi Pemasaran Word of Mouth Pada Masa Pandemi Covid-19 (Studi Pada Produk Home Industry Mie Eblek DEsa Kasepuhan. Jurnal Manajemen dan Ekonomi, 3(2), 2620–7680.

Buchori. (2020). Buletin Ekonomi WORDS OF MOUTH ( WOM ) SEBAGAI PENENTU KEPUTUSAN PEMBELIAN. Buletin Ekonomi, 2(2), 159–166.

Kadek Deni Darmayani, I Nengah Suarmanayasa, & Trianasari. (2026). Influence of Brand Awareness, Brand Trust, and E-Wom on Purchase Decisions on Tokopedia E-Commerce Users in Singaraja. Motivasi, 22(1).

Karina, M., Hernaningsih, F., & Rivanto, R. (2022). Strategi Pemasaran Dengan Pemanfaatan Fenomena Viral Dan Komunikasi Electronic Word of Mouth Melalui Sosial Media Di Indonesia. Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA, 6(3), 924–942. https://doi.org/10.31955/mea.v6i3.2506.

Lestari, D. A., & Nurwahyudi, M. R. (2023). PERAN MARKETING MIX PADA UPAYA MENINGKATKAN PENJUALAN DI PT MEDEQ MANDIRI UTAMA. JURNAL STIE SEMARANG (EDISI ELEKTRONIK), 15(2), 86–97. https://doi.org/10.33747/stiesmg.v15i2.625

May Shinta Retnowati & Andini Rachmawati. (2023). Digital Marketing Strategy to Increase Sales Through Social Media at Oriflame Jogja Resellers is Viewed From the Concept of Sharia Marketing. Ijtihad, 17(1).

Muhammad Yusuf, Nailul Izza, Rischa Afifatin Naswa, & Jawahirul Maknuun. (2025). Pengaruh Word of Mouth (WOM) terhadap Minat Beli Makanan. PPIMAN Pusat Publikasi Ilmu Manajemen, 3(3). https://www.researchgate.net/publication/394263955_Pengaruh_Word_of_Mouth_WOM_terhadap_Minat_Beli_Makanan

Natalia Natalia, Patrick Kevin Aritonang, & Yuyus Yudistria. (2025). Determinasi Purchase Intention Produk Skincare Lokal Melalui Marketing Mix, E-WOM, Trust dan Green Brand Awareness. eCo-Buss. https://jurnal.kdi.or.id/index.php/eb/article/view/3046

Panggabean, E. C., & Manullang, E. J. (2023). Analisis Pengaruh Word of Mouth Dan Marketing Mix Terhadap Keputusan Pembelian Konsumen Ribur Korean Cuisine. Jurnal Nasional Manajemen Pemasaran & Sumber Daya Manusia, 4(3), 158–165.

Poedjadi, M. R., Tawaqal, R. S., Putra, D. S., Rohman, S. L. S. N., & Ramdan, A. T. M. (2024). ANALISIS WORD OF MOUTH (WOM) SEBAGAI STRATEGI. JURNAL OF DIGITAL COMMUNICATION SCIENCE, 2(1), 57–70.

Prameswari, A. D., & Sitorus, O. F. (2024). Implementasi Strategi Pemasaran Word Of Mouth Pada UMKM Kuliner Jakarta Timur. Jurnal Niara, 16(3), 513–519. https://doi.org/10.31849/niara.v16i3.15267.

Purnama, Y. (2023). Analisis Strategi Pemasaran Word of Mouth Sttkd Training Center Yogyakarta. Jurnal Manajemen Dirgantara, 16(2), 491–499. https://doi.org/10.56521/manajemen-dirgantara.v16i02.1030.

Riccardo, D., & Santosa, S. (2023). Analisis Pengaruh Word Of Mouth, Brand Awareness, Dan Strategi Marketing Mix Terhadap Keputusan Pembelian Lakban Aurapack (Studi Kasus Di PT. Aura Unggul. Prosiding: Ekonomi dan Bisnis, 3(2), 1–7.

Sulistiawati, L., Guasmin, & Raheni, C. (2022). Strategi Pemasaran Melalui Word Of Mouth (WOM) Terhadap Penjualan Daging Sapi Usaha Dagang Pak Kasman Desa Kotapulu Kecamatan Dolo. Jurnal Kolaboratif Sains, 5(7), 441–449. https://doi.org/10.56338/jks.v5i7.2598.